Report Finds That Desk Phones Face Extinction in Small Businesses, While Voicemail Remains an Essential Function

Survey conducted by AccessDirect of 100 small businesses reveals a mobile, voice-driven future KANSAS CITY, Kan., Dec. 9, 2014 /PRNewswire/ — Small businesses are increasingly abandoning desk phones, but are still reliant on voicemail, according to a recent survey by AccessDirect, a small business provider of virtual phone systems. AccessDirect's survey of 100 small businesses of […]

Voicemail is Not Dead: AccessDirect Innovates Business Messaging with Visual Voicemail

New feature allows users to preview a voice message by reading the text, a fast and efficient solution for both caller and receiver that takes the pain out of voicemail KANSAS CITY, Kan., Aug. 26, 2014 /PRNewswire/ — AccessDirect now includes voicemail transcription in all of their small business phone system plans, allowing users to easily […]

AccessDirect First to Adopt BetterVoice Technology to Offer Phone System Innovation for Small Businesses

Together, companies provide advanced telephone features, free set-up, and 24-hour troubleshooting, with a focus on affordability and personalized customer service KANSAS CITY, Kan., July 29, 2014 /PRNewswire/ — AccessDirect, a small business provider of cloud phone systems, has partnered with BetterVoice, a next generation voice and SMS platform provider, to offer an advanced suite of telephone […]