2015 Brings New Enhancements for Global Connect's Communication Platform

MAYS LANDING, N.J., March 24, 2015 /PRNewswire/ — Whether they are deciding when to schedule a dialer campaign, looking up zip codes for safe dialing times, or reviewing a particular agent's performance, clients of Global Connect have access to a range of features and functionality that allows them to maximize productivity and remain complaint with […]

Enhancements to GC1 Peak Dialer Offer Clients Even More Control and Functionality

After selling its Emergency Notification Service division and redesigning its web site, Global Connect is more focused than ever on helping Accounts Receivable Management clients improve productivity, while maintaining compliance. MAYS LANDING, N.J., July 16, 2013 /PRNewswire/ — In the span of a few short months, Global Connect, the leading provider of cloud-based communication platforms, has […]

New Year Brings Robust New Features for GC1 Peak Dialer

Supervisor Dashboard, Redesigned Administrator Dashboard, and Automated Call List Regeneration are designed to help clients maximize efficiency and productivity. MAYS LANDING, N.J., Feb. 4, 2013 /PRNewswire/ — Global Connect, the leading provider of cloud-based dialing and communication services, announces new enhancements to its cloud-based dialer, GC1 Peak Dialer.  New GUI reporting interfaces offer enhanced views for […]

For Immediate and Effective Hurricane Communication, Schools and Municipalities Relied on Global Connect

The notification system performed flawlessly throughout Hurricane Sandy, making more than 50 million calls within a 6-day period, and at times making more than 1.5 million calls per hour, with no service interruption MAYS LANDING, N.J., Nov. 9, 2012 /PRNewswire/ — When municipalities and schools on the East Coast needed to reach residents and students with […]

Call Transfer and Account Call Escalation Enhancements Offer GC1 Peak Dialer Users Even More Power, Productivity and Profit

MAYS LANDING, N.J., June 19, 2012 — Global Connect, the leading provider of cloud-based dialing and communication services, announces new enhancements to its cloud-based dialer, GC1 Peak Dialer. New Account Call Escalation functionality, along with the dialer's robust Call Transfer feature, allow ARM clients to maximize productivity while minimizing agency costs. "These recent improvements are […]

Global Connect Announces the Release of GC1 Peak Dialer's Much-Anticipated Agent Call Transfer and Other Tools for Maximizing Productivity

By continually focusing on three pillars of excellence, offering new best-in-class technology and actively supporting clients and the ARM industry as a whole, Global Connect serves as a true client partner MAYS LANDING, N.J., March 27, 2012 — Global Connect, the leading provider of cloud-based dialing and communication services, announces new functionality for GC1 Peak […]

Global Connect Announces the Release of Call Blending and Other Best-in-Class Features for GC1 Peak Dialer

GC1's feature-rich cloud-based dialer now offers Call Blending, Call Recording Search and Retrieval, Enhanced DO NOT CALL Account Suppression, and Blended Predictive and Preview Utilizing Call Escalation MAYS LANDING, N.J., Feb. 6, 2012 — Global Connect, the leading provider of hosted dialing and communication services, announces new capabilities for GC1 Peak Dialer, a cloud-based dialer […]

Global Connect Releases GC1 Peak Dialer Enhancements and Healthcare Notification API

GC1's hosted cloud-based dialer platform offers new features to improve agent productivity, while its API offers healthcare and other notification clients easy and cost-effective access to dialer capabilities MAYS LANDING, N.J., Nov. 1, 2011 — Global Connect, the leading provider of cloud-based hosted dialing and communication services, announces enhancements to GC1 Peak Dialer, a hosted […]

Global Connect Releases GC1 Peak Dialer

New Features and Functionality Bring Productivity and Cost-Effectiveness in Collections to New Heights MAYS LANDING, N.J., Sept. 13, 2011 — Global Connect, the leading provider of cloud-based hosted dialing and communication services, announces the launch of GC1 Peak Dialer, a hosted cloud-based dialer platform designed to help collections clients reach contacts quickly, easily, and cost […]

Press the 'Simple' Button for Score-Based Dialing from Global Connect

MAYS LANDING, N.J., Sept. 9, 2011 — Global Connect, the leading provider of cloud-based hosted dialing and communication services, and Global LiquidEdge Solutions, the leading provider of collection scores and workflow optimization solutions, launched the first fully integrated score-based dialing solution from the cloud. This elegant yet simple-to-use solution puts powerful dialing intelligence into the […]

Global Connect Releases Outage and Restoration Platform

The new system feature helps utility and telecommunication providers communicate quickly and easily with customers affected by outages MAYS LANDING, N.J., Aug. 3, 2011 — Global Connect, the leading provider of cloud-based hosted dialing and communication services, announces the launch of an outage and restoration platform designed to help utility and telecommunication providers. Global Connect's […]

Global Connect and Global LiquidEdge Present Score-Based Dialing from the Cloud

MAYS LANDING, N.J., May 9, 2011 — Global Connect, the leading provider of cloud-based hosted dialing and communication services, and Global LiquidEdge Solutions, the leading provider of collection scores and workflow optimization solutions, launched the first fully integrated score-based dialing solution from the cloud, called Global2. This elegant yet simple-to-use solution puts powerful dialing intelligence […]

Global Connect Announces Strategic Calling Features to Help ARM Clients Maximize Efficiency and Profit

MAYS LANDING, N.J., Sept. 15, 2010 — Global Connect, the leading provider of hosted dialing and communication services, announces new features designed to help ARM clients improve agent efficiency and effectiveness. Best Time of Day Reporting and Call Scheduler, Demographics Analyzer, and Customized Call List Sort Interface demonstrate Global Connect's commitment to developing state-of-the-art technology […]

Global Connect and Global LiquidEdge Announce Joint Marketing Agreement and the Launch of the Global2 Family of Call Optimization Solutions

MAYS LANDING, N.J., Sept. 1, 2010 — Global Connect, the leading provider of hosted dialing and communication services, and Global LiquidEdge Solutions, the leading provider of collection scores and call sloping services, announce the Global2 family of call optimization solutions. Global2 call optimization delivers improved liquidation and lower overall call expense by leveraging Global Connect's […]

Global Connect Announces the Release of Best Time of Day Call Report and Other System Features, Renews Independent Third Party Security Audit

MAYS LANDING, N.J., Aug. 11, 2010 — Global Connect, the leading provider of hosted dialing and communication services, continues to offer state-of-the-art solutions that revolutionize client contact in the ARM industry. Today, the company announces the release of new system features, including its Best Time of Day Report, as well as the renewal of its […]

New Global Connect Features Optimize Productivity and Compliance for ARM Clients

MAYS LANDING, N.J., July 13, 2010 — Global Connect, the leading provider of hosted dialing and communication services, continues to offer state-of-the-art solutions that revolutionize client contact in the ARM industry. Today, the company unveiled several new features designed to help collections clients maximize efficiency and effectiveness, while complying with changing call regulations. "In today's […]

New Global Connect Features Address Industry's Most Pressing Challenges

MAYS LANDING, N.J., Feb. 10, 2010 — Global Connect, the leading provider of hosted dialing and communication services, signals its continuing commitment to innovation and providing the "best-in-class" customer service to the ARM industry by focusing on two of the major challenges in the industry – cost control and increasing compliance demands. The ARM industry […]

Collection Clients Benefit From 'Robust Hosted Dialing Solution' With Global Connect

Variable costs, ease of use, system functionality and embedded compliance features are advantages of a truly hosted solution MAYS LANDING, N.J., Aug. 19, 2009 — As Global Connect, the leading provider of hosted dialing and communication services, marks its tenth year of service to the collection industry, the company continues to find new and innovative […]

Customers Benefit From Global Connect's Stand-Alone Data Center in Toronto, Canada

MAYS LANDING, N.J., May 27, 2009 — For years, Global Connect has been offering a fast, simple, effective way to deliver messages to thousands of contacts within minutes, and the company continues to offer Canadian customers an additional benefit: the security and privacy of a Canadian data center. Since Global Connect opened its Toronto data […]

Global Connect Opens Office in Arizona

The Phoenix-based office allows the telephone voice messaging and notification services provider to offer personalized sales and service support to customers in the Southwestern United States MAYS LANDING, N.J., Oct. 27, 2008 — Global Connect, the leading provider of telephone voice messaging and notification services, is pleased to announce the opening of a new sales […]

Global Connect Reemphasizes VoIP Platform and Unveils Key Features to Increase Efficiency and Effectiveness of Voice Messaging Campaigns

Screen Pop Connect, Agent Connect, Hello Connect, Email Connect and SMS Connect help clients maximize agent productivity and return on investment MAYS LANDING, N.J., Oct. 22, 2008 — Global Connect, the leading provider of voice messaging and notification services, has announced a number of new features that will help clients reach their contacts even more […]

Global Connect System Offers Clients Enhanced Security and Compliance

The voice messaging and notification services provider announces its SysTrust certification renewal, as well as features to help clients comply with federal, state and local regulations MAYS LANDING, N.J., Sept. 9, 2008 — Global Connect, the leading provider of voice messaging and notification services, announced the availability of features designed to help clients comply with […]

Global Connect's Toronto Data Center Offers Data Security and Privacy to Voice Messaging Customers in Canadian Market

MAYS LANDING, N.J., Aug. 15, 2008 — Global Connect, the leading provider of telephone voice broadcasting and notification services, offers data security and privacy in Canada, as well as the United States, thanks to a data center in Toronto. The company's Canadian data center, which opened in January, 2008, provides a secure, all-Canada storage and […]

Baltimore City Public Schools Chooses Global Connect System for Parent Notification

MAYS LANDING, N.J., April 1, 2008 — When school districts need to reach parents or staff members quickly and effectively, the proper notification system is essential. Baltimore City Public Schools recently joined the list of school districts who have found that Global Connect's Parent Notification System is the simplest, most effective, most economical way to […]

Global Connect Receives SIF Certification

Industry standard allows easier integration with school information systems, while automated voice broadcasting system allows easier communication with parents and staff. MAYS LANDING, N.J., Jan. 30, 2008 — Global Connect, the leading provider of telephone voice broadcasting and notification services, announced today it has received Schools Interoperability (SIF) certification for its Parent Notification System. A […]

Global Connect Ranks Among Top Technology Products of 2007

Collection Advisor magazine named the company's voice messaging system one of the Top 100 Collection Technology Products for 2007. MAYS LANDING, N.J., Jan. 9, 2008 — Collection Advisor magazine has named Global Connect's Strategic Voice Messaging System to its annual list of Top 100 Collection Technology Products for the second consecutive year. The national publication, […]

Global Connect Receives AICPA SysTrust Certification

Extensive examination and certification deems voice messaging provider reliable and secure. MAYS LANDING, N.J., July 17, 2007 — Global Connect, the leading provider of telephone voice messaging and notification services, announced today that after an independent examination, it has earned the SysTrust seal sponsored by the American Institute of Certified Public Accountants (AICPA). The SysTrust […]

Global Connect's Emergency Notification System Allows Schools to Reach Students Instantly

Web-based broadcasting system sends customized messages to telephones, fax machines and/or email addresses within seconds. MAYS LANDING, N.J., April 25, 2007 — In the wake of recent events, schools throughout the country are examining their emergency procedures and searching for efficient and effective ways to reach their student body during a crisis. Global Connect's Emergency […]