LanguageLine Solutions(SM) Partners with Interpreter Intelligence to Offer Intelligence Scheduling System™

Global leader in over-the-phone interpreting proud to implement modern, cutting-edge solution MONTEREY, Calif., Dec. 13, 2013 /PRNewswire/ — LanguageLine Solutions, the global leader in over-the-phone interpreting, has partnered with Interpreter Intelligence to offer the Intelligence Scheduling System™ to support its onsite interpreting business. Anticipating the growth in the onsite interpreting market that enables communication with limited […]

Language Line Services Names Scott W. Klein President and Chief Executive Officer

MONTEREY, Calif., June 21, 2012 — Language Line Services announced the appointment of Scott W. Klein as President and Chief Executive Officer effective immediately. Klein, 54 also becomes a member of the Language Line Services Board of Directors. Louis Provenzano, who has served as President and CEO since 2010, has resigned. "Language Line Services is […]

Language Line Services Report Shows Arabic, Vietnamese, Mandarin Are Top Spoken Foreign Languages in U.S. After Spanish

LanguageTrak® report analyzes 20 million over-the-phone interpretation requests nationwide over past year MONTEREY, Calif., April 24, 2012 — A report from Language Line Services, the world's largest provider of language services, reveals that between Q1 2011 and Q1 2012, Arabic, Mandarin and Vietnamese were the top spoken languages in the United States after Spanish. The […]

Language Line Services to Collaborate With Society for Healthcare Consumer Advocacy on Annual Conference in Austin

Champions of improved patient care join forces to host premier educational event for healthcare industry leaders MONTEREY, Calif., March 8, 2012 — Language Line Services, the world's leading provider of translation and interpretation services, will collaborate with the Society for Healthcare Consumer Advocacy (SHCA) as a key sponsor at its 2012 Annual Conference in Austin, […]

Arabic, Vietnamese Top Foreign Languages in U.S. After Spanish, Shows Report by Language Line Services

LanguageTrak® index analyzes millions of over-the-phone interpretation requests nationwide over past year MONTEREY, Calif., March 7, 2012 — A report from Language Line Services, the global leader in language access solutions, reveals that between Q4 2010 and Q4 2011, Arabic and Vietnamese trailed only Spanish as the most-requested languages for over-the-phone interpretations nationwide. The quarterly […]

Language Line Services Announces Plans to Hire 2,000 Interpreters in 2012

Needs include Mandarin, Russian, Vietnamese, Korean, Cantonese, Portuguese, Arabic, Polish and French, in addition to Spanish MONTEREY, Calif., Feb. 21, 2012 — Language Line Services, the global market leader in interpretation, localization and translation solutions, plans to hire 2,000 interpreters this year, the company announced today. VIDEO – Become an interpreter http://www.languageline.com/page/interpreter_become Language Line Services […]

Language Line Services Promotes Winnie Heh to Senior Vice President of Global Operations

Frequent speaker and strong advocate for language access helped Language Line Services expand to Canadian, U.K. and Latin American markets MONTEREY, Calif., Feb. 16, 2012 — Language Line Services, the worldwide market leader in translation and interpretation services, today announced the promotion of Winnie Heh to senior vice president of Global Operations. She has spearheaded […]

Lingo Systems Renamed Language Line Translation Solutions to Reflect Parent, Language Line Services

MONTEREY, Calif., Feb. 8, 2012 — Lingo Systems, a wholly owned subsidiary of global language services leader Language Line Services, today announced a name change to Language Line Translation Solutions (LLTS). The Portland, Oregon-based company has been a premier translation and localization provider for more than 20 years and a subsidiary of Language Line Services […]

Language Line Services Launches Foreign Language Center of Excellence (COE) to Support Government Agencies, Meet Mandates

Center to enhance operational efficiency and lower governmental operating costs as directed by President Obama MONTEREY, Calif., Jan. 31, 2012 — In response to federal government foreign language mandates for limited English proficient (LEP) populations and the need stressed by President Obama to identify solutions that leverage new technology to improve public service and lower […]

Language Line Services, Moffitt Cancer Center to Sponsor Free 'Linguistic & Cultural Needs' Symposium in Tampa

Educational program open to healthcare providers, compliance officers and hospital leadership to prepare for new Joint Commission standards and more MONTEREY, Calif., Dec. 16, 2011 — Language Line Services' Language Access Center for Excellence together with the H. Lee Moffitt Cancer Center & Research Institute and other Florida healthcare leaders are sponsoring a free symposium […]

Language Line Services Introduces Web-Based Language Access Portal for the Healthcare Community Using Smartphones, iPads and Other Mobile Devices

All-in-one integrated portal designed for mission-critical language access and cultural compliance needs of healthcare organizations MONTEREY, Calif., Dec. 14, 2011 — To provide healthcare organizations nationwide a place to stay informed with information related to language access in healthcare, Language Line Services has launched a new all-in-one, multi-device online portal ). Language Line Services, the […]

Language Line Services Issues 2012 Outlook, Predicts Shift to Mobile Language Access in New Year

MONTEREY, Calif., Dec. 8, 2011 — With more than 20 million over-the-phone interpretation calls served in 2011, Language Line Services, the global leader in interpretation and translation services, today issued a "2012 Outlook on Language Access" for services that will be required by healthcare, emergency response (9-1-1), government, banking and other business customers. The report […]

Language Line Services Launches Interpreter Records Portal to Help Healthcare Providers Meet New Standards of The Joint Commission

MONTEREY, Calif., Nov. 15, 2011 — Language Line Services, the global leader in interpreting and language solutions, announced today it is launching a secure, on-demand web-based interpreter training records portal for its healthcare customers to help them meet new and revised regulatory requirements of The Joint Commission standards for language interpreter proof of competency. The […]

Language Line Services' Report Reveals Spike in Mandarin, Arabic, Vietnamese and Russian Interpreter Requests Nationwide

Texas plays key role in growth of these and other languages MONTEREY, Calif., Oct. 20, 2011 — Spanish continues to be the most requested language for over-the-phone interpretations nationwide, while requests for Mandarin, Arabic, Vietnamese and Russian increased significantly across 20 major U.S. cities in the last year, according to a report released today by […]

Language Line Services Names Global Sales Management Veteran Robert Koen New VP, General Manager of General Market Sales

MONTEREY, Calif., Oct. 13, 2011 — Language Line Services, the global leader in interpretation and translation services, announced today it named Robert Koen new vice president and general manager for General Market Sales. "As we further strengthen our management team, we wanted someone with extensive expertise in building strong partnerships for business growth," said Louis […]

Language Line Services Names Fred Moyle Vice President and General Manager for Healthcare Market Sales

MONTEREY, Calif., Oct. 11, 2011 — Fred Moyle has been named vice president and general manager for healthcare markets at Language Line Services, the global leader in interpretation and translation services, the company announced today. "Healthcare is one of our largest customer segments and has a growing need for interpretation services. Fred's deep healthcare industry […]

Language Line Services Now Tweeting in Five Languages

MONTEREY, Calif., Oct. 11, 2011 — Language Line Services, the global leader in interpretation and translation services, announced today that it is now tweeting in five of the top non-English languages spoken in the United States – Cantonese, Korean, Mandarin, Russian and Spanish. "We hope that by tweeting in multiple languages we highlight the need […]

Global Leader in Interpretation Services Urges Vice President Biden: Suspend Federal Contracts for Companies Misclassifying Employees

Letter from CEO of Language Line Services to VP Reveals Millions of Dollars in Lost Tax Revenue Yearly Due to Violations in Language Access Industry MONTEREY, Calif., Sept. 27, 2011 — Louis F. Provenzano, Jr., President and CEO of the global leader in interpretation and translation services, Language Line Services, highlights the pervasive problem of […]

Language Line Services Makes Cross-selling In-language Fast and Easy for Financial, Insurance and Other Service Firms

First service from new R&D think tank a response to studies which show customers are much more likely to buy in their own language MONTEREY, Calif., Sept. 15, 2011 — Language Line Services, the global leader in interpreting and translating services, announced today it is launching Language Line® Revenue Maximizer, a new service that gives […]

Language Line Services' Interpreter Demand Index(SM) Shows Rapid Growth in Arabic, Vietnamese Across Country

LanguageTrak® Report from Language Line Services Reveals Demographic Shifts Years in Advance of Next U.S. Census MONTEREY, Calif., Sept. 13, 2011 — A report released today by Language Line Services, the global leader in interpretation and translation services, shows that while Spanish remains the most popular language nationwide behind English, demand for Arabic and Vietnamese […]

Language Line Services CEO to Address Topic of Language Access in Patient Advocacy at 2011 Texas Alliance for Patient Services (TAPS) Conference

State of Texas seeing explosive growth in medical interpreting requests for Vietnamese, Mandarin and Arabic MONTEREY, Calif., Aug. 29, 2011 — Louis F. Provenzano, Jr., President & CEO of Language Line Services, the global leader in interpreting and translation services, will speak at the 35th Annual Conference on Patient Advocacy for The Texas Alliance for […]

Language Line Services Partners with Manhattan Cross Cultural Group and Quality Interactions to Provide Innovative Tools to Improve Healthcare for Diverse Patient Populations

First-of-its-kind partnership addresses critical cultural training needs MONTEREY, Calif. and CAMBRIDGE, Mass., Aug. 4, 2011 — Language Line Services, the worldwide leader in interpreting and translation services, today announced a partnership with the Manhattan Cross Cultural Group (MCCG), creators of Quality Interactions, to help healthcare organizations provide the highest quality care to their culturally and […]

Language Line Services Launches Industry's First R&D Think Tank

Language Interpreter Access Anytime, Anywhere, Anyone MONTEREY, Calif., Aug. 2, 2011 — Language Line Services, the global market leader in interpretation and translation services, today launched its Language Line Innovation Center, an R&D think tank to spur open innovation to improve language access across all technology platforms to all markets, from business to healthcare to […]

Language Line Services' 'Center for Excellence' Announces Series of Free Webinars by Experts in Language Access for Healthcare

Register for this free Webinar by visiting MONTEREY, Calif., July 7, 2011 — Language Line® University, the testing and training division of Language Line Services, the largest language services provider for the healthcare industry, today announced the first in a series of free Webinars from industry experts offered through its new "Language Access Center for […]

Language Line Services Launches 'Language Access Center for Excellence' as a Healthcare Resource

Speakers bureau of experts on language access for limited-English proficient patients, hospitals and others in the healthcare industry now available nationwide MONTEREY, Calif., June 14, 2011 — Language Line Services, the worldwide market leader in interpretation and translation services, and the single largest provider of language access solutions to the healthcare industry, today launched its […]

Language Line Services Partners with TransACT Communications to Support School Districts Nationwide

Instant, over-the-phone interpretation helps schools reach out to parents in over 170 languages MONTEREY, Calif. and LYNNWOOD, Wash., April 18, 2011 — Language Line Services, the market leader worldwide in interpretation and translation services, today announced a partnership with TransACT Communications, a company that helps K-12 school districts navigate complex compliance issues in communicating with […]

Report from Hospital Administrators: Few Hospitals in Compliance with New Language Access Requirements

MONTEREY, Calif., Feb. 14, 2011 — A new report, "The New Joint Commission Standards for Patient-Centered Care," co-authored by two former language-expert hospital administrators in conjunction with Language Line Services, the leader worldwide in interpreting and translation services, calls attention to the lack of compliance with language access requirements for limited English proficient patients, as […]

Federal Court Awards Language Line Services Broad-Reaching Injunction in Trade Secrets Case Against Language Services Associates

MONTEREY, Calif., Feb. 11, 2010 — A federal judge in San Jose, Calif., granted Language Line Services Inc.'s (LLS) request for a preliminary injunction against Language Services Associates LLC (LSA), and William Schwartz and Patrick Curtin – two former employees of Language Line Services who are accused of conspiring to take trade secrets and confidential […]

Language Line Services Names Louis Provenzano CEO

Dennis Dracup remains on board and becomes Executive Chairman of interpretation and translation services market leader as President and COO ascends to top post MONTEREY, Calif., Jan. 26, 2011 — Language Line Services, the market leader worldwide in interpretation and translation services, today announced long-term President and Chief Operating Officer, Louis Provenzano, will be named […]

Brown & Toland Physicians Partners with Language Line Services to Expand Language Access for Limited English Speaking Patients

MONTEREY, Calif., Jan. 13, 2011 — Brown & Toland Physicians, the San Francisco-based independent practice association, has expanded its relationship with Language Line Services to offer its physicians and the limited English speaking patients they serve access to a comprehensive suite of interpreting and translation services, which now includes Language Line(R) Face-to-Face Interpretation Service. "Brown […]

Government Agencies Across Texas Get Access to Nation's Top Language Services Provider

Language Line Services awarded contract for interpretation and translation services MONTEREY, Calif., Dec. 21, 2010 — Language Line Services, the world's largest over-the-phone interpretation company, has been named as an official language solutions vendor for government agencies in Texas. On demand access to professional interpreters will enable agencies to meet critical needs in areas including […]

Joint Report: Support of Customers in Their Native Language Gives Competitive Advantage to Businesses

New report from AT&T and Language Line Services shows 27.6 million have trouble with English, are underserved and offer great sales potential MONTEREY, Calif., Dec. 14, 2010 — Businesses in telecommunications, financial services, utilities and insurance that offer customer service in the native language of the consumer will be the biggest winners as the stalled […]

Adventist Health System Partners with Language Line Services to Bolster Language Access for Limited English Speaking Patients

MONTEREY, Calif., Oct. 7, 2010 — Adventist Health System, the largest not-for-profit Protestant healthcare provider in the nation, has partnered with Language Line Services to offer its 43 hospitals and numerous clinics access to a comprehensive suite of interpreting and translation services in an effort to better serve its limited English proficient patients and families. […]

Language Line Services Plans to Expand Workforce for Second Time in 2010

Mid-Year Demographic Research Reveals Substantial Increases in Demand for Interpretation MONTEREY, Calif., Oct. 5, 2010 — Language Line Services, the world's leading provider of language-based solutions, today announced plans to expand its sales and marketing division by up to 20% to capitalize on anticipated new growth within the interpretation market. The move was prompted by […]

Language Line Services Champions Breast Cancer Awareness and Prevention Efforts in More Than 170 Languages for Fifth Year

Leading Interpreting Company's "Speak Pink" Campaign Now in Nearly 200 Hospitals Nationwide MONTEREY, Calif., Sept. 29, 2010 — In an effort to elevate breast cancer awareness and prevention amongst medically underserved limited English patients, 1,500 distinctively pink Language Line(R) Phones have been deployed across almost 200 hospitals and healthcare organizations nationwide. When clients use these […]

Leading Hospital Interpreting Service Announces Plan to Aid Compliance with New Joint Commission Accreditation Standards

Language Line Services kicks off program to help hospitals prepare in advance of upcoming Joint Commission requirements MONTEREY, Calif., Sept. 9, 2010 — Language Line Services, the leading provider of language-based solutions and the number one provider of over-the-phone interpreting services for the healthcare industry, announced a program of support, instructional materials and consultations to […]

Two Noted Healthcare Language Access Advocates Join Language Line Services

Director of Outreach for the Texas Association of Health Care Interpreters and Translators Douglas Green and Oscar Arocha of Boston Medical Center Join Company's Healthcare Division MONTEREY, Calif., Aug. 31, 2010 — Language Line Services, the leading provider of interpreting and language solution services, today announced that Douglas Green, founding board member and director of […]

Leader in Medical Interpretation Delivers New Cutting-edge Online Training Tool

Language Line(R) University's Web Advanced Medical Training for Interpreters fosters improved communications for limited English speaking patients MONTEREY, Calif., Aug. 10, 2010 — Language Line(R) University, the interpreter assessment and training division of Language Line Services, an over-the-phone and video interpretation services provider, is offering a new scalable online training tool for medical interpreters. LLU […]

More Than Just Spanish Speakers: Language Report Details the Many Faces of Immigration

Leading Interpretation Company Language Line Services Releases Report on Diverse Languages Spoken by New U.S. Residents MONTEREY, Calif., June 29, 2010 — The debate over Arizona's new immigration law, SB 1070, continues to boil and create worry for Spanish-speaking residents who have been the focus of the bill.  At the same time, a new report […]

National Medical Interpreter Certification – Open Forum Tackles Next Challenge, Implementation of the National Test

WASHINGTON, June 25, 2010 — Leaders and advocates for the medical interpreting profession gathered in Washington, D.C., on Saturday, May 1, 2010, for the fourth annual National Medical Interpreter Certification – Open Forum. The focus of this year's forum was expansion and implementation of the national certification launched in October 2009 by the National Board […]

Language Line Services Expands Workforce

Following Recent New Product Launches, Leading Interpretation Company to Add More Than 1,000 New Positions to Meet Growing Client Demand for Language Solutions MONTEREY, Calif., April 19, 2010 — Language Line Services, the world's leading provider of language-based solutions, plans to add more than 1,000 new positions to keep up with the increasing demand for […]

Video Interpretation Takes Evolutionary Leap Forward Through Convergence of Technology and Human Capital

Industry Powerhouses Language Line Services and NexTalk Form Joint Venture to Provide Web-based Access to Professional Interpreters 24/7 MONTEREY, Calif., April 7, 2010 — Language Line Services, the leading provider of over-the-phone and video interpretation services, and NexTalk, Inc., the leader in deaf-accessible enterprise communication and remote interpreting solutions, have joined forces to offer an […]

Language Line Services Awarded Interpretation Services Contract by United States Department of Homeland Security

Top Language Access and Certification Provider Serving Federal Government Commits New Funding for Added Training, Testing and Security Clearance Certification of Its Domestic Interpreter Workforce MONTEREY, Calif., March 3, 2010 — Language Line Services, the leading provider of over-the-phone and video interpretation services, today announced it has been selected by U.S. Citizenship and Immigration Services […]

Over-the-Phone Interpretation Continues to Grow Despite U.S. Economy

Real-time Data from Language Line(R) LanguageTrak Points to Record Increases in Demand MONTEREY, Calif., Feb. 23, 2010 — The weak economy has not stalled the demand for language services that help businesses and organizations communicate with their limited-English speaking customers, according to a recent report by Language Line Services. 2009 year-end results from Language Line(R) […]

Leaders and Advocates Convene in Washington, D.C. for Fourth Annual National Medical Interpreter Certification – Open Forum

Medical Interpreter Lobby Day and Rally on Capitol Hill to Prelude This Year's Forum WASHINGTON, Jan. 27, 2010 — Leaders and advocates for the medical interpreting profession will gather in Washington, D.C., on Saturday, May 1, 2010 for the fourth annual National Medical Interpreter Certification – Open Forum. The focus of this year's forum will […]

AT&T and Language Line Services Partner to Provide Customer Service Assistance in More Than 170 Languages

Language Line Services Chosen as Exclusive Interpretation Provider for AT&T U-Verse and All of AT&T's Telecommunication Services MONTEREY, Calif., Nov. 17, 2009 — To better serve its multilingual customers, AT&T has chosen leading interpretation and translation company Language Line Services as the exclusive provider of language assistance for U-Verse and all other AT&T telecommunication consumers. […]

Language Line, LLC and Coto Acquisition LLC Enter into Senior Secured Credit Agreement

MONTEREY, Calif., Nov. 4, 2009 — Language Line, LLC and Coto Acquisition LLC (the "Borrowers") entered into a Senior Secured Credit Agreement (the "Agreement") among the Borrowers, Language Line Holdings LLC ("Holdings"), the subsidiary guarantors party thereto, the lenders party thereto, Bank of America, N.A. as administrative agent, Morgan Stanley Senior Funding, Inc. as documentation […]

Parkland Health & Hospital System Expands Language Access with Language Line(R) Phones in Every Patient Room

Dallas Hospital Supports Breast Cancer Awareness Through Participation in "Speak Pink" Program DALLAS, Oct. 28, 2009 — Parkland Health & Hospital System is responding to the growing needs of limited English speaking patients by expanding its language access program to include approximately 1,000 Language Line(R) Phones in patient rooms and other locations throughout Parkland Memorial […]

Limited English Speaking Patients Closer to Being Guaranteed Quality, Equitable Healthcare

National Certification for Medical Interpreters Launches; Inaugural Members of the National Board of Medical Interpreters to Oversee Certification Announced WASHINGTON, Oct. 12, 2009 — Patients in the United States with limited English proficiency (LEP) continue to face language barriers that threaten their health and undermine their well-being. But today they are one step closer to […]

Test Development for National Medical Interpreter Certification Advances, Oral Exam Pilot Concludes and Written Exam Pilot Commences

WASHINGTON, Sept. 29, 2009 — The National Board of Certification for Medical Interpreters continues to advance towards the launch of a single national certification process that will award individuals the credential of "Certified Medical Interpreter" (CMI) in a specific language. It recently concluded the pilot of the National Board oral exam and commenced the pilot […]

Language Line Services Soon to Offer Antimicrobial, Dual-Handset Phones for Hygienic Access to Interpreters in Over 170 Languages

MONTEREY, Calif., Aug. 6, 2009 — Language Line Services, the leading interpretation and translation provider, has announced the development of an antimicrobial, dual-handset Language Line(R) Phone that is designed to reduce the growth of infection-causing microbes. The new, patent pending Language Line(R) Phone has a built-in natural silver-based antimicrobial solution that provides continuous surface protection […]

Classified Information Comes in All Languages

Language Line Services Adds Security Clearance Certification to Portfolio of Interpreter Qualifications MONTEREY, Calif., Aug. 5, 2009 — Language Line Services, the leading provider of over-the-phone and video interpretation services, now offers an extra layer of confidence – Security Clearance Certification. This designation refers to the same rigorous standards used by federal government agencies to […]

Language Line Services Honored by Nebraska Association for Translators & Interpreters (NATI)

Organization Presents Leading Interpretation and Translation Company with Its 2009 "For the Good of the Profession" Award MONTEREY, Calif., July 31, 2009 — Language Line Services, the leading provider of over-the-phone interpreting services, and its employees around the world were commended Thursday evening, July 23rd at a Recognition and Awards Banquet at Bellevue University, in […]

Better Business Bureau Selects Language Line Services for New Language Access Program

MONTEREY, Calif., July 7, 2009 — In an effort to better serve consumers and constituent organizations, Better Business Bureau (BBB) has chosen leading interpretation and translation provider Language Line Services to implement a language access program allowing for instant communication in more than 175 languages. "Nearly 23 million people in this country are considered to […]