Press Release Headlines

Avoya Travel / American Express Reveals Record Sales Performance

Network of Independent Agencies More Successful Than Ever Before

MIAMI, July 19, 2012 — Avoya Travel® / American Express®, one of the leading travel companies in North America and beyond, today announced that the first two quarters of 2012 were its highest performing quarters in the company's history. These achievements follow the company's best year ever in 2011 and show the growth of the Avoya® Network of Independent Agencies, which is more successful than ever before.

The first-half of the year's record-breaking results are based on all measures of success, including enhancing Avoya's (http://www.AvoyaTravel.com) extraordinary vacation experience for customers, growing the company's new and repeat clients, and increasing overall sales performance. This growth follows Avoya's remarkable 2011, which reported an all-time high for revenue and sales exceeding $200 million, as well as increased average commission earnings for its Independent Agency Network.

"Avoya offers the ultimate customer experience, which creates a win-win for our customers, Independent Agencies, and preferred partners," said Brad Anderson, Co-President of Avoya. "We are proud to be pacesetters in how travel will be purchased in the future and to offer incredible opportunities for our partners and independent travel professionals to achieve success."

Avoya accomplished its first and second quarter results by continually enhancing and evolving its renowned vacation experience for customers and supporting its Independent Agency Network. The company also focused on building its social media presence on Facebook and growing sales with even more new and repeat clients. Other recent contributing developments in the past year include:

  • Releasing the first-of-its-kind Instant Commission™ program, which allows Independent Agencies to receive commission immediately after deposit is made on a booking;
  • Introducing its Path to Success Campaign focusing on Shared Success™;
  • Launching its text message system to connect travelers across the globe with live Independent Agencies; and
  • Creating new educational resources for Independent Agencies to offer an even better customer experience.

"Avoya Travel and its professional Network of Independent Agencies are having a remarkable year by continuing to deliver first-class customer service to travelers worldwide," said Dondra Ritzenthaler, Senior Vice President of Sales for Celebrity Cruises. "We strongly support Avoya Travel's dedication to its customers, which time and time again results in top sales performance, and we look forward to growing our partnership for years to come."

Avoya has a long-standing reputation in the travel industry for being one of the top-producing travel companies worldwide. The company has been a part of the American Express Travel Representative Network for over 20 years, which provides Avoya customers and Independent Agencies extraordinary travel benefits.

Travelers interested in booking their next vacation should call 800-753-1463 or visit http://www.AvoyaTravel.com. For customers located in Canada, call 866-935-4051 or visit http://ca.AvoyaTravel.com. Travel agency owners and professionals interested in growing their business should contact JoinAvoya at 800-521-2597 or visit http://www.JoinAvoya.com.

About Avoya Travel / American Express:

Avoya Travel® / American Express® (http://www.AvoyaTravel.com) is one of the largest and most awarded travel companies in North America and beyond. As an American Express Travel Representative for more than 20 years, Avoya® is deeply committed to Integrity and Professionalism™, quality service, and success in every aspect of planning vacations and cruises. With hundreds of Independent Agencies in its Network, Avoya provides exclusive discounts, amenities, and first-class customer service to travelers worldwide.

Logo: http://www.ereleases.com/pic/Avoya-AVC-logo.jpg

Contact:
Lauren Tait
PR Manager
Avoya Travel / American Express
(305) 600-4520 x22201
Email

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