Orlando-Based Company Takes Home International Telecommunications Award
ORLANDO, Fla., Oct. 19, 2015 /PRNewswire/ — A Courteous Communications is happy to announce that it has received the CAM-X Award of Excellence, a prestigious international customer service award which has had over fifty past recipients. The CAM-X (Canadian Cell Management Association) was founded to recognize the top telecommunication companies in the world. Through a six-month monitoring program with detailed criteria, A Courteous Communications was honored to receive the award while being represented by President and Founder Doris Primicerio on October 2nd, 2015.
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"We are very proud of our team here. This award is not easy to earn. As we never know which call will be graded, every call our team takes has to pass all the criteria required to earn a winning call score." – Doris Primicerio, President of A Courteous Communications
The CAM-X Award of Excellence is important to A Courteous Communications as it has become a premier standard in the telecommunication industry since its inaugural award ceremony in 1964. As well as being active for several decades, the award's authenticity extends with the strategic testing methods. Due to the high volume of calls which A Courteous Communications receives, it is impossible to tell whether the customer is genuine or a CAM-X judge, this shows that each customer is respected to the highest degree.
After winning the CAM-X award, A Courteous Communications refreshes their sole goal to provide customers and callers with the utmost respect, clarity and helpfulness compared to competitors. The virtual receptionist business has been booming internationally to the point of some locations being based outside of the United States for efficiency, however, A Courteous Communications plants themselves within Orlando, Florida to ensure customers with a service that is now world-renowned via the work of articulate employees. After 30 years in the business, working with such brands as Coca-Cola, Pepsi and Walt Disney, there is nothing but elevation to extend the longevity and respect of A Courteous Communications infinitely.
A Courteous Communications is here to serve law firms, emergency, medical or small businesses as the best answering service internationally 24/7, 7 days a week.
If you would like more information about this topic, please contact Ellie Kroneiss of A Courteous Communications at (407) 896-4800 or email.