NEW HAVEN, Conn., July 28, 2015 /PRNewswire/ — Device42, Inc., a leading global provider of IT infrastructure management software, today announced that it has added ServiceNow interoperability to its list of free IT hardware and software integrations. The integration allows ServiceNow users to seamlessly access Device42's comprehensive IT infrastructure management capabilities from their ServiceNow workflow and service management solution.
Photo – http://photos.prnewswire.com/prnh/20150727/245871
Photo – http://photos.prnewswire.com/prnh/20150727/245872
Using the Device42-ServiceNow integration connector, ServiceNow users can synchronize Device42's enhanced asset management and tracking capabilities to their ServiceNow IP-enabled Configuration Items (CI) data maintained inside ServiceNow's Configuration Management Database (CMDB). This synchronization can be manually refreshed at any time by the user, and also scheduled for automatic refresh at user-defined intervals.
In addition, the Device42-ServiceNow integration enables the creation of ServiceNow navigation controls that seamlessly launch a Device42 application window from within the ServiceNow user interface. This provides Device42 users with access to ServiceNow's best-of-breed capabilities, such as workflow management, and IT trouble ticketing, that are not found in Device42. At the same time, the integration provides ServiceNow users with seamless access to Device42 capabilities not found in the ServiceNow application.
These capabilities include:
- IP address management
- Cabling management
- Password management
- Server room, rack, and device visualizations
- Software license management
- Power and environmental monitoring
- Power control
"We are excited to offer IT and data center management teams integration capabilities that leverage their technology investments and provide users with seamless access to functionality that is required in the day-to-day management of their complex IT infrastructure," stated Raj Jalan, president and CEO of Device42, Inc. "This integration capability further expands the interoperability of Device42 software and, more importantly, the benefits our clients can experience."
Device42 and ServiceNow clients can access the free connector on-line: http://www.device42.com/integrations/service-now/.
About Device42
Device42, Inc., a leader in IT infrastructure management, delivers comprehensive, low cost solutions that enable organizations around the globe to quickly, easily, and effectively manage their complex IT infrastructures. Device42 software centralizes IT infrastructure management making IT assets visible, understandable, and controllable.
Using Device42, companies can identify, visualize, and manage devices (whether physical, virtual, or cloud), networks components, software, and passwords. Using a browser interface, Device42 helps companies visualize their infrastructure, understand network interdependencies, improve network security, and mitigate the impacts of planned and unplanned IT network changes. Device42 is delivered as a virtual appliance, is easily installed, and provides comprehensive features including agent-less auto-discovery via RESTful APIs for rapid data input and inter-application connectivity.
Additional information about Device42 can be found at: http://www.device42.com.
Contact:
Device42, Inc.
Jacques Wagemaker
866.343.7242 ext. 109
Email