Language Line(R) University's Web Advanced Medical Training for Interpreters fosters improved communications for limited English speaking patients
MONTEREY, Calif., Aug. 10, 2010 — Language Line(R) University, the interpreter assessment and training division of Language Line Services, an over-the-phone and video interpretation services provider, is offering a new scalable online training tool for medical interpreters. LLU Web Advanced Medical Training for Interpreters (Web AMT), the first of its kind in the industry, combines 15 hours of self-paced Web activities with 10 hours of live over-the-phone instructor-led sessions. Completion of the course qualifies participants to receive 10 continuing education points from the American Translators Association.
The Web AMT curriculum includes anatomy and physiology, medical specialties, healthcare practices, pathology and treatment, and diagnostic procedures and testing. It also covers advanced interpreting issues and topics, such as ethical and linguistic challenges, sight translation, and cultural competence. Self-evaluation opportunities provide immediate feedback for learners to gauge their progress.
"The Web AMT contains the most comprehensive, up-to-date content developed by healthcare practitioners with interpreting experience," said Danyune Geertsen, Director of Training and Quality for Language Line University. "This program enables interpreters to complete the equivalent of a 40-hour traditional training course in a condensed format, at their own pace, and from any convenient location with Internet access."
The Web AMT supports both individual and large-scale training in which hundreds of interpreters can take the training at the same time, making it far more efficient than traditional face-to-face training hosted in on-site, classroom settings. It also gives learners the freedom to access the course and its instructional materials at any time they choose.
"Healthcare organizations are challenged every day to communicate with all patients as effectively as possible, in whatever languages they speak," said Louis Provenzano, Language Line Services President and COO. "The Web AMT allows organizations with constrained budgets and dispersed staff to improve the interpreting quality of their staff for the benefit of patient safety and satisfaction for limited English proficient patients."
To obtain a Certificate of Completion, enrollees are required to review the Web course in its entirety and attend all instructor-led sessions, which are scheduled at different times to address the needs and schedules of all participants. Sessions are facilitated by experienced medical interpreter trainers who provide more information, answer questions and engage participants in role-play exercises.
Language Line(R) University offers language proficiency tests, interpreter skills tests, medical interpreter tests, Fundamentals of Interpreting Training, and Advanced Medical Training. To learn more about the Web Advanced Medical Training for Interpreters, contact Language Line University at Email or call 1-877-351-6636 or view a video demonstration here http://www.languageline.com/lludemo.
About Language Line Services
Language Line Services, the global leader in telephone interpreting and language solutions, serves clients in government, health care, telecom, financial services, insurance and many other industries by quickly connecting them to their customers, patients and sales prospects in more than 170 spoken languages as well as American and Mexican sign language. Growth of the language interpreting industry has soared with increased immigration and government regulatory policies mandating that organizations provide services to limited English speakers in their own languages. Language Line Services is recognized as a trusted partner to thousands of clients throughout the United States, Canada and the United Kingdom, providing access to the industry's fastest language interpreting service at highly competitive rates. For more information about Language Line Services' suite of telephone and video interpreting, document translation, interactive software-based translation, interpreter assessment and training programs, please call +1 (800) 752-6096 or visit http://www.languageline.com.
Media Contacts:
Dale Hansman / Email / 831-648-7436
Jeanine Karp / Email / 305-448-3754
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