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New Mexico Mutual Insurance Selects DataCare for Workers' Comp Software

SAN JOSE, Calif., Nov. 19, 2014 /PRNewswire/ — New Mexico Mutual Insurance (www.nmmcc.com), the largest provider of workers' compensation insurance in New Mexico, selects DataCare (http://datacare.com/) workers' compensation software. New Mexico Mutual wanted a proven commercial-off-the-shelf workers' compensation system to support all aspects of its workers' compensation administration – including front-end data capture capabilities, report creation, caseload management – and the consulting services to assist with the installation and implementation of the system.

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Designed specifically for the workers' compensation industry, DataCare's Ahshay supports medical case management, express approval, utilization review, bill review and utilization review connectivity, decision analytics, case/workflow management, correspondence management and system administration. DataCare partners with clients on information technology initiatives to improve customer service, increase operational efficiency, and maximize compliance.

Phase 1 of the adoption of DataCare includes the configuration and setup for processing and tracking medical case management. It was implemented on time and on budget. Since going live New Mexico Mutual personnel can:

  • monitor caseload and make more balanced work assignments
  • report on return-to-work with hard and soft savings
  • track average turn-around time
  • eliminate double entry of billing information by exporting directly to Quickbooks

"DataCare gave us everything we needed for medical case management. Their service after the sale and ongoing support has been fantastic. We have seen better coordination between adjusters and case management and a reduction in our cost to manage cases. I would absolutely recommend them,"  Tim Thackaberry, Director of Information Technology at New Mexico Mutual.

"New Mexico Mutual Insurance wanted to go with a proven commercial, off-the-shelf software rather and a go down the slippery slope of a proprietary system. We support their unique business rules while providing an industry proven and infrastructure and workflow," says Dr. Paulo Franca, President and Chief Technology Officer of DataCare Corporation.

About DataCare Corporation (http://www.datacare.com)
DataCare's mission, since incorporating in 2003, is to assist companies and government agencies realize their business objectives and achieve significant results from information technology investments. Companies and government agencies rely on DataCare's extensive expertise in business and technical domains. DataCare has a long commitment to the Workers' Compensation industry and supports the highly specialized workflows for claims management, case management, utilization review, and bill review systems.

Ahshay®, DataCare's flagship product, provides an integrated, functional and advanced technical solution to support evidence-based treatment decisions with defensible supporting documentation for Workers' Compensation claims. Ahshay is comprised of five key modules – Medical Case Management, Express Approval, Utilization Review, UR Enforcer, and CA Lien Module. DataCare's web-based solutions enable reviewers to be twice as productive as those using legacy paper-based workflows, and offer managers much better visibility into status, quality, and workload issues.

For more information:
Alex Atkins
408-207-0372
Email