Net Promoter Customer Experience Conference
MIAMI, Dec. 20, 2012 /PRNewswire/ — Satmetrix is organising the 7th Annual Net Promoter Customer Experience Conference. The event will take place in 2013 in Miami from Jan 31st -Feb 1st and it will be the biggest Net Promoter conference ever, with 8 marquee industry thought-leaders, over 30 Net Promoter and Customer Experience case studies, and 600 Customer Experience practitioners.
The main speakers will be the customer loyalty guru Fred Reichheld, Don Peppers, Bobbi Dangerfield of Dell, Joseph Jaffe, Richard Owen, Wendy Lea, Deb Eastman and Charlie Chase of FirstService Brands.
During the 24 breakout sessions, participants can discover NPS and customer experience tips and tricks from brands such as Symantec, Kronos, EMC, Ipreo, TeamHealth, United Rentals, HouseMaster, GE Healthcare, ShelfGenie, G Adventures and many more. This will be a unique opportunity for business people to learn more about the Net Promoter system.
Satmetrix is a leading provider of cloud-based customer experience software for companies worldwide.