Temkin Group Will Award $1,000 For Innovative Ideas to Engage Employees
WABAN, Mass., June 2, 2015 /PRNewswire/ — Temkin Group announces the launch of its Engage Employees Challenge. To help organizations understand the importance of engaging their employees, Temkin Group has established a new website, www.StartWithEmployees.com, allowing people to share their innovative ideas.
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To accelerate the sharing of ideas, Temkin Group will award $1,000 for the top ideas that are submitted on the website. Temkin Group will award $250 Amazon.com gift certificates to four people who provide the most innovative ideas for increasing employee engagement. Temkin Group will announce the winners on August 28, 2015 on the StartWithEmployees website and on the Customer Experience Matters® blog.
"Companies can't consistently deliver great customer experience without engaged employees," states Bruce Temkin, Managing Partner of Temkin Group. "We want the Engage Employees movement to motivate people to think of fresh new ways to increase employee engagement levels within their organizations."
Temkin Group's research into the activities, behaviors and engagement levels of more than 5,000 U.S. employees shows that:
- Compared with disengaged employees, highly engaged employees are 2.5 times as likely to stay at work late if something needs to be done after the normal workday ends, more than twice as likely to help someone at work even if they don't ask for help, more than three times as likely to do something good for the company that is not expected of them, and more than five times as likely to recommend that a friend or relative apply for a job at their company.
- Seventy-seven percent of employees in companies that have significantly better financial performance than their peers are highly or moderately engaged, compared with only 49% of employees in companies with lagging financial performance.
- Companies that outpace their competitors in CX have 50% more engaged employees than those with CX that lags their peers.
Temkin Group encourages people to visit www.StartWithEmployees.com, tweet about employee engagement using the hashtag #EngageEmployees, and participate in the Amplify Empathy Challenge. The site will also provide links to Temkin Group research on employee engagement. Individuals can also download a digital badge from the site if they "Pledge to Engage Employees" in their organizations.
Winners of the Engage Employees Challenge will be selected by Temkin Group based on its evaluation of the ideas submitted on the Website.
For more information about the Engage Employees Challenge, visit www.StartWithEmployees.com. Content about organizational empathy can be found on the blog, Customer Experience Matters®, at ExperienceMatters.wordpress.com.
For more information about Temkin Group, visit www.TemkinGroup.com.
About Temkin Group: Temkin Group is widely recognized as a leading customer experience research and consulting firm. Many of the world's largest brands rely on its insights and advice to steer their transformational journeys. Temkin Group combines customer experience thought leadership with a deep understanding of the dynamics of organizations to help accelerate results. Rather than layering on cosmetic changes, Temkin Group helps companies embed practices within their culture by building four critical competencies: Purposeful Leadership, Employee Engagement, Compelling Brand Values, and Customer Connectedness. The firm's ongoing research identifies leading and emerging best practices across a wide range of activities for engaging the hearts and minds of customers, employees, and partners. For more information, contact Bruce Temkin at 617-916-2075 or send an email.
About Bruce Temkin: Bruce Temkin is widely recognized as a customer experience visionary and is Customer Experience Transformist and Managing Partner of Temkin Group. He is also the author of a very popular blog, Customer Experience Matters (ExperienceMatters.wordpress.com). Prior to forming Temkin Group, he was a VP at Forrester Research for 12 years. Bruce is a highly demanded speaker who is known for his content-rich, entertaining keynote addresses. He is also the co-founder and past Chair of the Customer Experience Professionals Association (CXPA.org), a global non-profit organization dedicated to the advancement of customer experience management.
Customer experience matters is a registered trademark of Temkin Group.