NEW YORK, Nov. 5, 2013 /PRNewswire/ — New York Computer Help, known for its top NYC computer repair service since 2000, today unveiled its new user-friendly website, http://www.newyorkcomputerhelp.com, that showcases a new online scheduling feature. In addition, the design is easy on the eyes and includes a full list of products and prices.
"We have worked extensively for the past several years to create the best customer experience possible with our website," said New York Computer Help CEO Joe Silverman. "Our aim was to create a truly transparent and accessible website. I believe our company site stands above the rest with its gorgeous design and unique online offering to schedule a computer repair visit."
On the site, customers can go to the Schedule Onsite Service link to choose their desired computer repair service and visit time. Silverman proudly said: "The best part of all is it acts like Amazon in that you only have to enter your contact information and credit card once. When scheduling future service appointments, the website will remember customers' information and will only charge after the service is completed."
Onsite visits include: virus removal, Internet or email fix, PC or Mac repair, server or network support, IT maintenance, and new computer or office set-ups.
Customers may find their exact computer issues and associated costs through the website. Service includes: NYC PC repair, NYC Mac repair, and NYC iPhone and iPad repair.
"One of our goals is to give potential customers everything they would ask for, including pricing, turn-around time, warranty, and the overall logistics. We are happy to speak to customers on the phone, but the site, on its own, is a very helpful and quick way to answer frequently asked questions," said Steve Franklin, Product Team Lead.
The new site's blog continues to keep customers up to date with the latest tech news, guides, and product reviews. On the blog, readers will find interesting posts, such as: "Should I go to the Apple store or hire a Certified Mac Technician?", "What's the best way to speed up your computer?", and "How to Transfer my BlackBerry contacts to my iPhone?"
"We continue to work hard to make the customer experience as easy and well-informed as possible," Silverman said. "I am confident the new site gets across this message."
About New York Computer Help
Highly rated on Yelp, Google, Citysearch, and Angie's List, New York Computer Help provides onsite and drop-off computer repair service. Since 2000, New York Computer Helps has been providing qualified computer support to offices and homes with same-day, certified IT technicians. Free diagnostics are performed for computer repairs at our drop-off location, 53 East 34th Street, NYC.